Who handles your information
Jiangxi Yuyuan Trading Co., Ltd., trading as Gloria Food, is responsible for business enquiry information submitted through this website. Contact us at sales@gloriafood.asia.
Information we collect
When you submit an enquiry, we may collect your name, company, business email, product interest, specification, estimated volume, message and any files you choose to attach.
How we use it
We use this information to assess your request, prepare or follow up a quotation, match products and approved manufacturing partners, clarify specifications and communicate about the requested supply program.
Service providers and transfers
Website hosting and our server-side enquiry forwarding provider may process enquiry information and attachments on our behalf so the request can be delivered to our designated inbox. The forwarding service is not exposed to your browser. Information may be processed in countries outside your own, subject to the safeguards and access controls available through those providers.
The Contact page includes an embedded Google Map. When the map loads, Google may receive technical information such as your IP address and browser details. We do not send names, email addresses, messages, attachments or other enquiry form contents to Google Maps.
Optional analytics and cookies
If you choose to allow analytics, we use Google Analytics 4 to understand page use and aggregate enquiry interactions. We do not send form contents, names, email addresses, phone numbers or attachment details to analytics. You can decline optional analytics in the consent notice and still use the website.
Retention
Business enquiries and attachments are normally retained for up to 12 months for quotation and procurement follow-up, unless a longer period is required by an active commercial relationship or applicable law.
Your choices
You may ask to access, correct or delete enquiry information by emailing sales@gloriafood.asia. We may retain limited records where required for legal or security purposes.
Security and updates
We use reasonable technical and organizational measures to protect submitted information. No internet transmission is completely risk-free. We may update this policy when our website or service providers change.