Who handles your information
Jiangxi Yuyuan Trading Co., Ltd., trading as Gloria Food, is responsible for information submitted through the buyer enquiry form.
Information collected
The form collects your contact name, company, business email, optional company website, country, requested product, specification, volume, packaging, destination, timing and requirement details. The form does not accept file uploads.
How we use it
We use the information to assess your request, match products and manufacturing partners, clarify specifications, prepare quotation follow-up and protect the enquiry service from abuse. We do not use the form to subscribe you to marketing messages.
Service providers and transfers
Cloudflare hosts the website, verifies the anti-bot challenge, stores enquiry records and sends internal notifications. Our business email provider receives qualified enquiry notifications. Information may be processed outside your country under the safeguards available through those providers.
The Contact page includes an embedded Google Map. When the map loads, Google may receive technical information such as your IP address and browser details. We do not send enquiry contents to Google Maps.
Optional analytics and cookies
If you allow analytics, Google Analytics 4 receives page and form-stage events without names, email addresses, company names, messages or destination details. You can decline optional analytics and still submit an enquiry.
Retention
Enquiry records are normally retained for up to 12 months for qualification and procurement follow-up, unless a longer period is required by an active commercial relationship or applicable law. Anti-abuse records use hashed identifiers rather than raw IP addresses.
Your choices
You may request access, correction or deletion by submitting the buyer enquiry form and stating your privacy request. We may retain limited records where required for legal or security purposes.
Security and updates
We use server-side validation, access controls and anti-abuse checks to protect enquiry records. No internet transmission is completely risk-free. We may update this policy when our website or service providers change.